Birmingham couple embrace sustainable living with a Zero Emission Boiler

Intrigued by the concept of the Zero Emission Boiler (ZEB), Jenny and Derek saw it as the perfect fit for their home. The decision to purchase the ZEB was prompted by the failure of their old boiler, rather than a planned renovation. Having recently installed solar panels, they viewed the ZEB as an opportunity to further reduce their carbon footprint and reliance on gas. For Derek and Jenny, choosing tepeo was straightforward. Derek pointed out that there were no viable alternatives that matched their sustainability goals.

Before installing the ZEB, Derek and Jenny had already delved into the world of heat batteries due to their solar panel installation. This prior research made them comfortable with the technology.

Their primary motivation for purchasing the ZEB was to reduce their emissions. Additionally, they wanted to integrate smart-living solutions into their home, complementing their solar panels and electric vehicles. The convenience of switching out their old boiler without extensive modifications was also a significant factor.

The couple praised tepeo's excellent customer support. Jenny highlighted the assistance of sales representative Adam, who recommended Martyn from M4RT for the installation. The collaboration between tepeo and M4RT left Derek and Jenny highly satisfied with the process.

Despite initial concerns about response time, tepeo swiftly addressed their needs through an online form. Jenny appreciated the user-friendly interface of the tepeo App, which allows her to monitor the boiler's performance and gain valuable insights.

Derek and Jenny were impressed with the pre-installation process, noting the efficiency and friendliness of the delivery team.

Since the installation, the couple has been delighted with the ZEB's consistent heating performance. The seamless transition from their old system to the ZEB has reinforced their commitment to sustainable living.