The easiest GP surgeries to book an appointment in Birmingham, Solihull and Sandwell

Patients’ satisfaction with booking a GP appointment is on the rise, despite a public row brewing over whether doctors are seeing enough people face-to-face.

The majority of patients (71%) had a good experience booking an appointment, according to the latest GP Patient Survey, produced by Ipsos MORI on behalf of NHS England.

This is up from 65% in the 2020 survey.

The issue of whether GPs are offering enough face-to-face appointments as Covid-19 restrictions ease remains hotly debated.

Health Secretary Sajid Javid has now unveiled a £250m package for GPs in England to improve access to their services - but only if they increase the number of in-person consultations.

GP groups have responded angrily, accusing ministers of failing to grasp the scale of the staffing crisis affecting surgeries.

The patient survey contacted 2.4 million people from January to April of this year to gather information on how patients feel about their local GP service, and around a third of them responded.

The results reveal the best and worst rated surgeries in Birmingham, Solihull and Sandwell.

Surgeries are ranked by the proportion of patients who said their experience of booking an appointment was ‘very good’.

Birmingham

1. Sutton Road Surgery

There were 384 forms sent out to patients at Sutton Road Surgery in Erdington. The response rate was 33.1%. When asked about their experience of making an appointment, 70.3% said it was very good and 23.9% said it was fairly good.

2. Kingsbury Road Medical Centre

There were 393 forms sent out to patients at the Kingsbury Road Medical Centre in Erdington. The response rate was 29.5%. When asked about their experience of making an appointment, 65.0% said it was very good and 25.2% said fairly good.

3. Woodland Road Surgery

There were 325 forms sent out to patients at the Woodland Road Surgery in Northfield. The response rate was 41.2%. When asked about their making an appointment, 64.1% said it was very good and 29.4% said fairly good.

4. The Sheldon Medical Centre

There were374 forms sent to patients at the Sheldon Medical Centre in Erdington. The response rate was 28.9%. When asked about their experience of making an appointment, 62.3% said it was very good and 29.2% fairly good.

5. Keynell Covert Surgery

There were 395 forms sent to patients at the Keynell Covert Surgery in Kings Norton. The response rate was 38.7%. When asked about their experience of making an appointment, 60.3% said it was very good and 27.7% said fairly good.

6. Yardley Medical Centre

There were482 forms sent to patients at the Yardley Medical Centre. The response rate was 22.6%. When asked about their experience of making an appointment, 59.7% said it was very good and 29.5% said it was fairly good.

7. Dr Kulshrestha Family Practice

There were 482 forms sent to patients at the Dr Kulshrestha Family Practice. The response rate was 24.7%. When asked about their experience of making an appointment, 57.9% said it was very good and 30.5% said fairly good.

8. Queslett Medical Centre

There were 482 forms sent to patients at the Queslett Medical Centre. The response rate was 30.2%. When asked about their experience of making an appointment, 54.2% said it was very good and 34.5% said fairly good.

9. Bournbrook Varsity Medical Centre

There were 513 forms sent to patients at Bournbrook Varsity Medical Centre. The response rate was 14.0%. When asked about their experience of making an appointment, 53.1% said it was very good and 35.7% said fairly good.

10. Northwood Medical Centre

There were 272 forms sent to patients at Northwood Medical Centre. The response rate was 49.6%. When asked about their experience of making an appointment, 53.1% said it was very good and 33.2% said it was fairly good.

Solihull

1. Hampton Surgery

There were 269 forms sent to patients at Hampton Surgery. The response rate was 51.3%. When asked about their experience of making an appointment, 62.1% said it was very good and 26.6% said it was fairly good.

2. Arden Medical Centre

There were 261 forms sent to patients at Arden Medical Centre. The response rate was 58.2%. When asked about their experience of making an appointment, 61.2% said it was very good and 32.4% said it was fairly good.

3. Hobs Moat Medical Centre

There were 344 forms sent to patients at Hobs Medical Centre. The response rate was 32.8%. When asked about their experience of making an appointment, 54.0% said it was very good and 32.5% said it was fairly good.

4. St Margarets Medical Practice

There were262 forms sent to patients at St Margarets Medical Practice. The response rate was 50.4%. When asked about their experience of making an appointment, 51.5% said it was very good and 34.8% said it was fairly good.

5. Grafton Road Surgery

There were 340 forms sent to patients at Grafton Road Surgery. The response rate was 38.8%. When asked about their experiecen of making an appointment, 42.9% said it was very good and 28.6% said fairly good.

Sandwell

1. Dr V Dewan Surgery, West Bromwich

There were 394 forms sent to patients at the Dr V Dewan Surgery. The response rate was 33.2%. When asked aout their experience of making an appointment, 70.9% said it was very good and 23.6% said it was fairly good.

2. Old Hill Medical Centre, Cradley Heath

There were 345 forms sent to patients at the Old Hill Medical Centre. The response rate was 32.5%. When asked about their experience of making an appointment, 57.9% said it was very good and 30.4% said fairly good.

3. Glebfields Surgery, Tipton

There were 378 forms sent to patients at Glebfields Surgery. The response rate was 31.5%. When asked about their experience of making an appointment, 55.1% said it was very good and 34.3% said fairly good.

4. Rood End Medical Practice, Oldbury

There were501 forms sent to patients at the Rood End Medical Practice. The response rate was 20.8%. When asked about their experience of making an appointment, 46.0% said it was very good and 33.2% said it was fairly good.

5. Dr Singh M GP, West Bromwich

There were 499 forms sent out to patients at the Dr Singh M GP. The response rate was 23.4%. When asked about their experience of making an appointment, 43.3% said it was very good and 29.5% said fairly good.

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