Thousands of Brummies travel around Birmingham on buses each day. It’s by far the most popular form of public transport in the city.
And with Birmingham City Council pushing for a car-free city centre in the coming years, buses are going to become even more important.
National Express West Midlands runs 93% of the buses in Birmingham and the West Midlands. Bus routes are also served by Arriva, Diamond Buses and Kevs Coaches.
There are double decker and single decker buses, sprint priority corridors, electric buses and hydrogen buses. Many people have praised the bus services in our city. But some have raised concerns about them.
Here are the best and worst bus services in Birmingham, according to our readers:
13. Worst No. X12 - Birmingham - Solihull
This route connects Bimringham to Solihull via Bromford Estate, Chelmsley Wood, Birmingham Business Park, Birmingham International Airport & NEC. It was disliked since it hardly turned up and “was hourly most of the time.” | Google Maps
14. Worst No. 71 - Chelmsley Wood - Sutton Coldfield
This NXWM bus service connects passengers between Chelmsley Wood and Sutton Coldfield via Kingshurst, Castle Bromwich, Castle Vale, Minworth & Walmley. However, there were complaints about it with one reader saying: “Worst is definitely 71(Chelmsley Wood to Sutton Coldfield) at least an hour wait most days.” | Google Maps
15. Worst No. 61 - West Bromwich to Perry Barr
The Diamond bus route goes via Handsworth Wood among other stops. There were some complaints about this route as well. One person said: “61 to West Bromwich never turns up.” | Google Maps

16. Worst No. 126 - Dudley - Birmingham
This NXWM bus route between Dudley and Birmingham city centre travels via Causeway Green & Bearwood among other stops. It was not preferred by Brummies as a mode of transport either. One person said: 126 is “always missing and when they do show up always late, joke of a bus service.” | Google Maps


