Thousands of Brummies travel around Birmingham on buses each day. It’s by far the most popular form of public transport in the city.
And with Birmingham City Council pushing for a car-free city centre in the coming years, buses are going to become even more important.
National Express West Midlands runs 93% of the buses in Birmingham and the West Midlands. Bus routes are also served by Arriva, Diamond Buses and Kevs Coaches.
There are double decker and single decker buses, sprint priority corridors, electric buses and hydrogen buses. Many people have praised the bus services in our city. But some have raised concerns about them.
Here are the best and worst bus services in Birmingham, according to our readers:

9. Worst No. 73 - Heartlands Hospital - Solihull
This NXWM route takes passengers through Sheldon and Yardley and even though it is a hospital route, it’s not a very regular one, according to readers. One person said: “73 always missing buses.” (Photo by Christopher Furlong/Getty Images) | Getty Images
10. Worst No. 16A - Birmingham to West Bromwich
This Diamond bus service connects Birmingham city centre to West Bromwich via Hockley, Hampstead. It is considered one of the worst routes with one reader saying it doesn’t turn up for hours. | Google Maps
11. Worst No. 8 - Birmingham Inner Circle
The 8A (anticlockwise) and 8C (clockwise) is a roughly circular bus route following the city’s middle ring road with some small deviations. The routes go via Aston Cross, Newtown, Hockley, Jewellery Quarter, Five Ways, Highgate, Small Heath & Saltley. Some of our readers called it out as one of the worst routes. | Google Maps
12. Worst No. 60 - Birmingham - Cranes Park
Connecting Birmingham to Cranes Park, it goes through Small Heath, Yardley & Sheldon. The route is considered one of the ones by readers. One person said: “No. 8and 17 Andy 60 is the worst service, buses are always late, and the area is crowded, business and shopping area, unfortunately.” | Google Maps


