Birmingham mum-of-five wins national Epilepsy Award for ‘above and beyond’ care of son

Rachel Murphy, from Oldbury, has been awarded an Epilepsy Star Award by national charity Epilepsy Action for the exceptional support she provided for her son during his epilepsy diagnosis. The 39-year-old was nominated by her 19-year-old son Jack, who told the charity that his mum had offered him unwavering support throughout his journey with epilepsy.

Jack said: “I was a ‘normal’ 18-year-old, enjoying their first year of university. I’d gone to Bournemouth University, to study Networks and Cyber Security. I was having an amazing time, enjoying the nightlife, friendships and the independence of being away from home. Then, suddenly, I had my first seizure in March of this year.

“I was given a very early diagnosis in May, and had a series of unpredictable seizures throughout May, June and July. It came as a huge shock to me.

“Suddenly my world got smaller. My body wasn’t behaving the way it used to. My independence fell more by the day. My friends didn’t want to go out with me because they were scared I’d have a seizure.

Rachel Murphy (39) with her son Jack Tolley (19)placeholder image
Rachel Murphy (39) with her son Jack Tolley (19)

“But through all of this, my mum was there for me. She never missed a beat.”

“Whilst I’m at university, mum is based back at home in Birmingham. Despite being 150 miles away, it felt like she was next to me every second.

“She’d answer my calls at 2am when I couldn’t sleep from side effects. She chased up consultants for answers and called wards I was in when I couldn’t advocate for myself. She’d be on the phone to the ward before I’d even come round from a seizure.

“I’m autistic, so I can struggle to advocate for myself sometimes, especially in unfavourable situations. She helps me to find the right words to explain how I am feeling, and she always truly understands what I mean. She is my voice when I’ve lost mine.

Rachel Murphyplaceholder image
Rachel Murphy

“She helped me get the diagnosis I needed, questioned treatment plans when they didn’t feel quite right, pushed for my safety when I couldn’t, and asked questions no parent should ever have to ask.

“Most of all, she believed me, at a time I felt incredibly unheard.

“She did all of this whilst keeping our home running – she was still working, parenting my other four siblings. I know she’s worrying endlessly about me but she never lets it show.

“I’m currently back home and her support is still unwavering. She runs to me when I drop, rides in the ambulance with me, sits by my hospital bed, and asks all the hard questions when I can’t speak.

Jack says his mum has 'never missed a beat'.placeholder image
Jack says his mum has 'never missed a beat'.

“She never freezes – she acts. She’s made every call, chased every answer, calmed every panic, and never once made me feel like I’m too much.

“She’s never treated this condition as something I’m facing. She’s taking it on with me.”

Upon accepting her award, Rachel said: “I don’t feel I deserve it because I’m doing what any parent would! When situations change, you change with your child. Whether they’re 19 days, months, or years old, that never changes.”

Having only been diagnosed with epilepsy recently, Jack is still adapting to the sudden changed in his life. He said that Epilepsy Action’s services have been a vital part of this.

“Over the last few weeks, with the help of Epilepsy Action, I’ve learnt a lot about epilepsy and that acceptance is a huge key to freedom. I’ve attended a New to Epilepsy Talk & Support group, and this has been so helpful.

“I felt so alone, but the group allowed me to express my emotions to people who have been through it before, and they answered the questions that healthcare professionals can’t answer.

“The helpline was also really useful for when I wanted to ask a question that was on my mind, but I didn’t want to put pressure on the NHS.”

Services Manager at Epilepsy Action, Kathryn Hughes, said: “We’re delighted to give the July Epilepsy Star Award to Rachel – she is a fantastic mum. Having a good support network is so important for people with epilepsy, and Rachel clearly goes above and beyond for Jack.

“It’s wonderful to hear how Epilepsy Action’s Talk and Support groups have helped Jack at the beginning of his journey with epilepsy. Our groups provide a safe space to talk to others who have been through similar experiences, and provide reassurance that you’re not alone, even during the hardest times.

“We’re so pleased that Jack has also been able to find guidance and clarity from our helpline team. They provide a listening ear, reassurance and support as well as advice, information and signposting.

“Thank you to Rachel, and to all those who support people with epilepsy every day. Your unwavering support and care does not go unnoticed.”

Epilepsy affects around one in every 100 people in the UK and around 58,000 are living with epilepsy in the West Midlands alone. Epilepsy Action is committed to improving the lives of people with epilepsy, by campaigning for better services and raising awareness of the condition. The charity provides a national network of support groups, with expert advice available on its freephone helpline 0808 800 5050 and online at www.epilepsy.org.uk.

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