The Priory Hospital rated ‘Good’ in CQC inspection report
The national healthcare watchdog has described The Priory Hospital, part of Circle Health Group, as having safe, effective and well-led services. In addition, the CQC noted that “Staff treated patients with kindness, empathy and compassion. They ensured privacy and dignity was respected, always upheld and supported patients to make informed decisions about their care.”
The 65-bed hospital in Birmingham was further noted for how well staff worked together and had great pride in the delivery of care to patients. The independent regulator, the Care Quality Commission (CQC), also praised the way staff involved patients and families throughout their treatment.
The report, published in January highlighted a strong culture of openness and a commitment to solving issues in a collaborative and proactive way. Following the introduction of the Circle Health Group philosophy in July 2021, staff at the hospital were pleased to see their efforts to embrace this new culture of working had been recognised at the highest level.
Silvie Adams, Executive Director of The Priory Hospital said:
“I am incredibly proud of the hard work and dedication that has gone into achieving our new ‘Good’ rating. The report shows the agility, passion and drive we have to deliver an exceptional standard of care to our patients. This success reflects the contributions of every single person in the hospital and the ambition to make The Priory Hospital the first choice for patients looking to access high quality treatment in Birmingham as well as being the employer of choice in the local area.”
The CQC regulates private hospitals to the same level as NHS hospitals, looking at how well providers perform in five ‘domains’ from patient safety to overall hospital management. The Priory Hospital is now independently recognised as ‘Good’ overall.
The inspectors who visited The Priory Hospital noted that the way the team had proactively engaged with the regulator had been important in securing the rating of the hospital. Circle Health Group have been identified as being particularly strong in driving up standards across their network of 54 hospitals nationwide.