Couple of care services told to improve in Sandwell

File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.

A pair of social care services have been given negative ratings in Sandwell.

The Care Quality Commission gives ratings to care providers and other organisations across England. It rates how well the service is performing against various criteria – with overall rankings ranging from 'outstanding' to 'inadequate'.

The latest batch of ratings from the CQC show two providers have been rated in Sandwell in September.

A community-based service, Solution2care Services Limited, was told it 'requires improvement' on September 15. The service was last inspected on July 3.

Having been inspected on June 27, CSK Support 24 Ltd – another care provider – was also judged as needing improvement. The rating was published on September 23.

A service found to be needing improvement will not be up to the CQC's standards.