Social care services given new ratings in Birmingham

By Will Grimond, Data Reporter
Published 2nd Nov 2023, 12:14 BST
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.
Several social care services have been given new scores in Birmingham in the past month.

Several social care services have been given new scores in Birmingham in the past month.

The Care Quality Commission gives ratings to care providers and other organisations across England. It rates how well the service is performing against various criteria – with overall rankings ranging from 'outstanding' to 'inadequate'.

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Figures for the last month show ratings were given to the following care homes in Birmingham:

• Holly House Care Home: Good, last inspected on September 7.

• Bretby House: Requires improvement, last inspected on March 30.

• Southside: Good, last inspected on August 29.

• Metchley Manor: Good, last inspected on June 21.

• Sutton House: Requires improvement, last inspected on August 3.

Other social care services in the area were also rated:

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• Sentricare Birmingham: Inadequate, last inspected on August 2.

The CQC gives organisations four different ratings. The worst is an 'inadequate' rating, which ordinarily results in the organisation being placed in special measures by the CQC. Social care services can also be given a less serious rating of 'requires improvement' when they are not up to standard.

At the other end of the scale, services given 'outstanding' ratings are judged to be performing exceptionally well, and a 'good' rating means the organisation is meeting expectations.