'The worst I've seen it' - Birmingham Airport passengers anger over 'horrible' queues & missed flights

Watch more of our videos on Shots! 
and live on Freeview channel 276
Visit Shots! now
Passengers at Birmingham Airport have been facing delays in recent days, with some even missing their flights

Birmingham Airport passengers have expressed frustration at having to wait in long security queues in recent days.

Some took to social media this morning (Wednesday, May 1) claiming the queues were the worst they’ve seen at the airport.

Hide Ad
Hide Ad

On Monday, April 29, hundreds of holidaymakers were stuck in three hour long queues after a 'technical issue' with the airport's security lanes. One passenger described the queues on Monday as ‘carange’.

As reported by the Express and Star, the incident even led to some passengers missing flights as they were made to stand for hours while the technical issue was resolved.

‘It was horrendous, horrible’

One Birmingham Airport passenger, Michael Hardachre, 58, who was flying to Alicante in Spain, told the newspaper: "It was horrendous, absolutely horrible. We have a villa in Sucina and we have never had this issue getting there.

"We had to stand for at least two hours, most likely three really.”

Hide Ad
Hide Ad

Some angry passengers also took to social media to express their frustration at the Airport queues.

‘The wost i’ve ever seen’

Scott tweeted: “Absolute shocking incompetence by the airport. They cannot process the number of passengers and yet after security the airport is empty. Birmingham Airport is always poor but they've managed to take it to a new low level. Disaster. So many will miss flights.”

Paul tweeted on Wednesday morning, May 1: “Flown out of Birmingham airport maybe 100 times. This morning is the worst I’ve ever seen it.

“The queue for security goes downstairs all the way to the arrivals exit and the queue goes both ways through the terminals. Insane!”

Hide Ad
Hide Ad

What advice has the airport issued to passengers?

In response to how best to deal with the security queues, a spokesperson for the Airport has issued advice to passengers on social media.

One tweet from the Birmingham Airport Twitter account read: “We advise passengers to make sure they are prepared before the security search area. Please empty bags of any liquids, creams and gels. Please remove any large electrical items and place them flat within the security trays.”

Another read: “We are advising passengers that preparation is key for faster security bag checks. Please ensure the removal of all liquids, creams, and gels, as well as large electrical items.”

Comment Guidelines

National World encourages reader discussion on our stories. User feedback, insights and back-and-forth exchanges add a rich layer of context to reporting. Please review our Community Guidelines before commenting.