Birmingham Airport: jobs currently on offer including customer experience ambassador

Here are the latest jobs on offer at Birmingham Airport

It’s been a hectic few weeks at airports across the UK, including Birmingham, where an increase in customer demand with Covid restrictions easing and low staff numbers resulting in lengthy security queues.

Many passengers have raised issues with some being forced to queue outside the terminal and reports of people even missing their flights.

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And Birmingham Airport has admitted it has had issues with staff shortages. They have initiated a recruitment campaign and are currently training up new staff. There also many other vacancies you can still apply for, including a customer experience ambassador.

Al Titterington, Terminal Operations Director for Birmingham Airport, said: “The cause of the problem is this: having spent the past two years running at about 30% of pre-pandemic volumes, we reduced staff numbers accordingly. Now we have a sudden return of people wanting to fly but we don’t yet have the right numbers of security officers to check everyone through as quickly as we or they would like at peak times.”

The airport began a recruitment drive in November 2021. New security officers are expected to be on duty soon after completing training.

So with staffing issues still affecting the airport, we’ve had a look at the latest jobs on offer at Birmingham Airport if you fancy working at the UK’s seventh largest airport.

Airport staff talk with passengers at the check-in area for Monarch Airlines, in the departures lounge of Birmingham Airport in Birmingham (OLI SCARFF/GETTY)

Latest roles with Birmingham Airport

Trading Coordinator

Job description: Reporting to the Head of Commercial with a responsibility to assist in driving non aeronautical commercial revenue streams across all areas in line with the Company’s Budget assumptions by maximising performance of current partners and developing opportunities for new initiatives and incremental growth.

Work with the Commercial Analyst to assist in the preparation, delivery and regular reporting of the Commercial revenue budget each month and year.

Assist in the continuing growth of non-aeronautical revenues, encompassing all Commercial categories including Duty Free, Retail, Catering, Foreign Exchange, Car Parking, Car Hire, Advertising, Taxis, Express Lane products, Airport surface access and all other non aeronautical activity

Salary: competitive, contractual hours: 37

See more about the role, here.

Planning Analyst

Job description: the role includes reporting to the Head of Planning, Transport and Strategy the Planning Analyst is primarily responsible for:Providing technical expertise and support on Airport surface access issues and helping with the preparation and publication of the Airport Surface Access Strategy and Staff Travel Plan Survey and Report, collaboration with Transport Planners from other organisations to provide an effective and ‘living’ Surface Access Strategy that will deliver the Airport’s Modal Share targets, and managing and promoting sustainable travel to and from the Airport via new and existing initiatives (e. Cycle to Work Scheme, Car Sharing and walking).

Salary: competitive

Hours: 37

Visit the website, here, to see more details about the role.

HR apprentice

Two-year apprenticeship opportunity for an ambitious individual who is looking to develop a career in HR.

Job description: the twoyear training programme involves a combination of college and work-based training leading to the achievement of the Level 3 HR Support Apprenticeship.

Successful completion of this standard will enable the individual to apply for Associate Membership (Assoc CIPD) of the Chartered Institute of Personnel and Development (CIPD), the professional body for the HR sector, if they take the qualification suggested and pass all of the assessments. The many transferable skills developed during this course provide a superb foundation for career pathways in HR as both a generalist or a specialist. On completion, the apprentice may choose to continue their studies with the chartered body to achieve further qualifications and ultimately chartered membership of the CIPD.

The main duties include: recruitment and vetting - support the HR team with recruitment activities, including advertising, liaising with agencies and third parties, the new starter process, onboarding and referencing activities, ensuring all New starters, leavers and changes are processed and supporting the HR Analyst with the provision of HR data and ensuring all HR databases and or trackers are up to date.

Visit the website, here, to see more details about the role.

Terminal Engineering Technician

Job description: This is a multi-skilled role reporting to the Engineering Manager - Terminal and Supervisor, you will be part of a team whose responsibilities include maintenance of conveyor systems, building services, HVAC, BEMS and Life Safety Systems. Your duties will include an element of both mechanical and electrical works as well as inspections, CBM of the plant and equipment areas, ensuring that safety standards and regulations are maintained.

You will be instrumental in the continuous maintainance and improvement our vast and varied infrastructure remains, this exciting role is an opportunity for quality candidates who want to take pride and a sense of accomplishment in their work in serving our passengers.

Salary: £38,803

To see more details about the job, visit the airport’s website, here.

Visit the Birmingham Airport website to see the latest job opportunites.

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