Asda driver from Great Barr store 'saved customer's life' after delivery didn't go as planned

An Asda delivery driver from Great Barr’s Queslett store has been praised online after he ‘saved’ the life of an elderly customer during his rounds.

Steve had attempted to make a delivery to a regular customer, who normally has his shopping carried inside, but was told to leave it at the front door, the supermarket says.

He did as asked but something didn’t feel right and after completing a few deliveries he went back to check.

When the shopping was where he left it, he knew something was wrong made calls to get help to the customer who was found to be unconscious inside.

In a post on the supermarket’s official Facebook page, a spokesperson said: “ A huge well done to home shopping driver Steve from our Queslett store whose instincts that something was wrong with one of his elderly customers saved his life.

“The customer had told Steve just to leave his shopping at the front door, rather than bringing it in as usual. Steve was worried about him, so called back to check on him after completing a number of other deliveries.

“The shopping was still where Steve left it, so he tried knocking on the door and phoning the customer, without reply. He then called the customer's nephew, who helps him with his online order, and he called the police who found him unconscious and cold on the floor.

“.The customer, who has a number of health issues including diabetes, is now recovering after spending time in intensive care.”

The customer’s nephew said: "My uncle is quite stubborn and won't ask for help, so if it wasn't for Steve going back to check on him and calling me then I don't think my uncle would be here today. He saved his life."

Driver Steve added: "I just had a gut feeling that something wasn’t quite right. I’m glad I checked up on him and good job I did. I’m so happy he’s now on the mend."

The story has since gained the attention of hundreds of customers online, praising him for his actions. One user said: “ What a fine example, Steve is! Intuitively, kind and caring. Steve should receive an honour for saving this gentleman’s life but I’m sure that Steve’s greatest reward is knowing that the gentleman is safe and recovering.”

Another added: “Well done Steve for caring and checking on your customer who you were concerned about. True act of genuine kindness,” while a third commented: “Well done Steve for going the extra mile, so pleased this gentleman is okay x.”