Patients in Birmingham have revealed how they feel their GP surgeries are performing in the latest GP Patient Survey, produced by Ipsos on behalf of NHS England
More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March this year, and gathers information on how patients feel about their doctor’s surgery.
The survey reveals how patients really feel about their GP practice. Across the country, the majority of patients described their overall experience of their GP practice as ‘very good’ (44%) or ‘fairly good’ (31%); however, not every GP surgery met expectations.
Surgeries are ranked by the proportion of patients who said their GP surgery was ‘very poor’.
Here we reveal the GP surgeries in Birmingham that have been voted the worst by you:
1. Finch Road Primary Care Centre - Birmingham
There were 978 survey forms sent out to patients at the Finch Road Primary Care Centre in Birmingham. The response rate was 12%, with 112 patients rating their overall experience. Of these, 23% said it was 'very poor'. | Google Maps
2. Saltley and Fernbank Medical Practice - Birmingham
There were 993 survey forms sent out to patients at the Saltley and Fernbank Medical Practice in Birmingham. The response rate was 8%, with 82 patients rating their overall experience. Of these, 20% said it was 'very poor'. | Google Maps
3. Alpha Medical Practice - Birmingham
There were 985 survey forms sent out to patients at the Alpha Medical Practice in Birmingham. The response rate was 12%, with 119 patients rating their overall experience. Of these, 20% said it was 'very poor'. | Google Maps
4. Springfield Medical Practice - Birmingham
There were 869 survey forms sent out to patients at the Springfield Medical Practice in Birmingham. The response rate was 12%, with 99 patients rating their overall experience. Of these, 19% said it was 'very poor'. | Google Maps