‘Gold standard’ workplace wellbeing experts win Chamber’s top award
The Listening Centre (TLC) has been named Greater Birmingham Chambers of Commerce Business of the Year 2025, after impressing judges with their exceptional workplace wellbeing services across the Midlands.
Founded in 2002 by Sharon McCormick, this Lichfield-based Employee Assistance Programme (EAP) provider received the prestigious accolade at a gala ceremony attended by 1,000 guests at Birmingham's ICC. The firm first won the Excellence in Customer Service category before claiming the overall prize, which was sponsored by Crowe UK LLP.
TLC has built its reputation on delivering comprehensive mental health and wellbeing support through psychological assessments, counselling services, workplace mediation, bespoke training packages, clinical supervision, and critical incident support.
The company's excellence was nationally recognised last year when the British Association of Counselling Psychotherapy Programme (BACP) recommended them to BBC Radio 4 for their 'File on 4' investigation into gold-standard EAP providers. TLC's founder featured prominently in the broadcast, outlining the organisation's person-centred approach that "anticipates and exceeds customer needs".
In their winning submission, TLC emphasised their commitment to "demonstrably improve the health and wellbeing of everyone we engage and support", delivering services that offer "a sound return on investment" whilst maintaining the highest standards of confidentiality and integrity.
Judge Justice Williams MBE particularly commended TLC for their "proactive community involvement, tailored solutions, and outstanding service delivery", noting that their empathetic and responsive support has established them as "a leader in their field".
The annual GBCC awards celebration, sponsored by Birmingham City University and Group X, was hosted by broadcaster PJ Ellis, with entertainment from Candy and The Sound.